Our Primary Health Clinic delivers comprehensive patient focussed care to the community of Yarrabah. We pride ourselves in our relaxed and welcoming atmosphere. We believe strongly in community based care and accordingly, a number of our services are delivered outside our centre

A full range of services are offered by our Health Workers, General Practitioners and Registered Nurses. These services include holistic and preventative care, health management and education, both in the primary health care facility and in the community.

Our clinic team consists of the following.

  • Practice Manager
  • Doctor
  • Locum GPs
  • Registered Nurses
  • Generalist Health Workers
  • Chronic Disease Health Workers
  • Medical Receptionist
  • Diabetes educator
  • Dietician
  • Psychologist
  • Patient Courtesy Transport Officers
  • Child Health Worker
  • Pharmacy Assistant
  • Sexual Health Workers

We offer the following services at the clinic.

  • Well Child Health Checks
  • Immunisations
  • Adult Health Checks
  • Sexual Health services
  • Family Planning, pap smears, and pregnancy testing
  • Antenatal and Postnatal care
  • ECG – Heart Checks
  • Lung tests
  • Hearing tests
  • Blood tests
  • Dressings
  • Home medicine reviews
  • Patient Transport in Yarrabah
  • Patient Transport to Cairns for medical appointments
  • Allied Health including Diabetes education, Counselling, and Dietetics

Access to the Allied Health Services requires a referral from a GP.

Bulk Billing
This clinic bulk bills, therefore no out of pocket expenses are required for the services used from us.

Telephoning your doctor

Doctors in this clinic may be contacted by phone during normal hours 8:00am – 4:30pm. If the doctor is with a patient, a message will be taken and your call returned as soon as possible. If your call is urgent, you will always be put straight through to the doctor.

Results and Reminder System
Our clinic is committed to preventative care. Test results will be reviewed by Doctors. Patients who require further follow up or treatment will be called back in. When registering with the clinic you have the option of registering to receive reminder notices regarding health care services appropriate to your care.

Feedback and Complaints

We also welcome comments and suggestions regarding the care you receive at our clinic. Please feel free to talk to the Doctor or Clinic Manager. You may prefer to write to us or use our suggestion box. Alternatively, you may prefer to contact the Health Quality and Complaints Commission on (07) 3120 5999 or freecall 1800 077 308.

Appointments

Appointments are encouraged at this clinic. Clients who ‘walk-in’ will be reviewed and provided with an appointment at the earliest opportunity, or seen as an urgent appointment.

Choice of Doctor

Clients will be encouraged to book with their doctor of choice but this may not always be possible.

Longer consultations

Short or long consultations will be booked by the receptionist as required by the GP, Health Worker or client. Please let the receptionist know if you need to book a long appointment.

Management of Your Personal Health Information

Client records are confidential documents. It is the policy of Gurriny Yealamucka Health Services to maintain the security of Personal Health Information at all times and to ensure that this information is only available to authorised members of staff.

After hours

There is an intercom system at the front entrance to the building for communication with the Emergency Department staff after hours. You will be able to see an Emergency Doctor or Registered Nurse as necessary. Please call the Emergency staff on (07) 4226 4100 after hours if advice is required. Gurriny provides after hours home visits or residential care home visits if the one call doctor or the Gurriny doctor deems it necessary.

In an emergency ring 000.

Smoking

This practice a no smoking policy.

Clinic hours

Our clinic operation hours are Monday to Friday 8am – 4:30pm.